406Projects

Process

Four steps from brief to handover.

Every project follows the same spine, even when the details differ. Here is how it runs.

Section
Process
Updated
October 2026
Responsible
Jennifer Drinkwalter
Steps
Four

How it runs

The project moves in four clear steps.

Each step ends with something in writing, so the next one has a fixed starting point.

  1. 01

    Scope and brief

    We visit or review the drawings, list the deliverables and agree what the project has to achieve.

  2. 02

    Plan and budget

    A costed plan with milestones, responsibilities and dates is issued for the client to approve.

  3. 03

    Coordinate and track

    Vendors, deliveries and site access are scheduled, and the plan is checked against the site.

  4. 04

    Report and hand over

    Progress is reported on a fixed rhythm, and a close-out pack completes the engagement.

Along the way

Points that come up mid-project.

The questions that tend to arrive once work is already moving.

What if a milestone slips?

We flag it as soon as it looks likely, show the knock-on effect and bring options to the next update.

Who approves changes?

Only the client. Extra work needs a written variation before it starts, never a verbal yes.

How often do we hear from you?

On the rhythm agreed in the plan, usually weekly, plus a call whenever something urgent appears.

What do you need from us?

A decision-maker who can be reached, and access to the site when the schedule calls for it.

Project manager marking milestones on a wall plan

Start here

Bring the brief, we bring the plan.

The first conversation is about scope and constraints. From there you get a written plan you can accept, change or decline.